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Online dispute resolution2018-07-19T17:18:00+00:00

Consumer Notice

In accordance with Law n.144 / 2015, of September 8, 2015, we have disclosed all the Entities for Alternative Dispute Resolution that can be contacted in case of conflict, in the purchase of a product or service referenced in this website.

It should be noted that, when necessary, this solution compared to the judicial procedure is usually faster, less protocolary and less costly.

In this way, if you are dissatisfied and want to expose your situation you can do so by contacting an Alternative Dispute Resolution Entity.

Alternative Dispute Resolution Entities:

CNIACC – National Center for Consumer Conflict Information and Arbitration
www.arbitragemdeconsumo.org

CIMAAL – Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve
www.consumidoronline.pt

CACCDC – Center for Arbitration of Consumer Conflicts of the District of Coimbra
www.centrodearbitragemdecoimbra.com

Center of Arbitration of Consumer Conflicts of Lisbon
www.centroarbitragemlisboa.pt

CICAP – Consumer Information and Arbitration Center of Porto
www.cicap.pt

Center for Arbitration of Consumer Conflicts of Vale do Ave / Arbitral Tribunal
wwww.triave.pt

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
www.ciab.pt

CACC-RAM – RAM Conflict Arbitration Center
www.srrh.gov-madeira.pt/In%C3%ADcio/tabid/292/Default.aspx

CASA – Automotive Arbitration Center
www.arbitragemauto.pt

CIMPAS – Center for Information, Mediation and Insurance Provider
www.cimpas.pt

More information in Consumer Portal – www.consumidor.pt