In accordance with Law n.144 / 2015, of September 8, 2015, we have disclosed all the Entities for Alternative Dispute Resolution that can be contacted in case of conflict, in the purchase of a product or service referenced in this website.
It should be noted that, when necessary, this solution compared to the judicial procedure is usually faster, less protocolary and less costly.
In this way, if you are dissatisfied and want to expose your situation you can do so by contacting an Alternative Dispute Resolution Entity.
Alternative Dispute Resolution Entities:
CNIACC – National Center for Consumer Conflict Information and Arbitration
CIMAAL – Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve
CACCDC – Center for Arbitration of Consumer Conflicts of the District of Coimbra
Center of Arbitration of Consumer Conflicts of Lisbon
CICAP – Consumer Information and Arbitration Center of Porto
Center for Arbitration of Consumer Conflicts of Vale do Ave / Arbitral Tribunal
CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
CACC-RAM – RAM Conflict Arbitration Center
CASA – Automotive Arbitration Center
CIMPAS – Center for Information, Mediation and Insurance Provider