We ship all of our orders to Mainland Portugal and Islands through the CTT Expresso delivery service.
The CTT service delivers to Mainland Portugal every working days from Monday to Friday until 6:00 pm the next day after picking up the order.
In the case of the service to the Islands, deliveries take between 48h to 72h after the order is collected at our premises, and is subsequently delivered Monday to Friday until 18h00.
For both Continental Portugal and the Islands, shipping costs are FREE for purchases over € 100.
Where can I receive my order?
You can receive your order at the address of your preference (domicile, work, etc. – never in a post office).
Can the country of delivery be different from the country of purchase?
The country of delivery should always match the country of purchase.
How long will it take to get my order?
The delivery time for shipments is per standard 24 hours after dispatch of the order in our facilities for Continental Portugal. In the case of islands, shipments are delivered between 48h and 72h after the order is collected at our facilities.
How much do I have to pay for shipping?
Depending on the number of items purchased and the unit weight the price to pay for the shipping may vary, all shipments to Continental Portugal and Islands are FREE for purchases over € 100.
Can I track the status of my order?
Yes. You will receive an email when sending your order, with Tracking Number of the order so you can track your status from the CTT Expresso website.